Gran Hotel Xalapa, Xalapa ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Guadalupe Victoria 163, Xalapa, Mexico

Gran Hotel Xalapa, a 3-star hotel, features an outdoor swimming pool, a fitness center, and a restaurant serving Italian cuisine. Amenities include free WiFi throughout the property, room service, and free private parking.

Rooms & Amenities

The rooms at Gran Hotel Xalapa are air-conditioned and include flat-screen TVs with cable channels, work areas, and private bathrooms equipped with showers or bathtubs. Some rooms offer garden views and have terraces.

Dining Options

Dining options include La Manzione restaurant, which specializes in homemade pastas and gourmet pizzas. A poolside snack bar is also available.

Leisure & Services

Gran Hotel Xalapa offers a shared lounge, garden, playground, and event facilities including conference space and meeting rooms. Staff can assist with tours in the Xalapa area.

Location & Transportation

The hotel is 12.5 miles from El Lencero Airport and within close proximity to local landmarks like Museo Casa de Xalapa and Parque de los Tecajetes. Guests can also explore nearby shopping destinations like Plaza Las Americas Mall.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

4 persons

35 m²

Bed options:

2 Double beds

Garden view

Coffee machine

Bathtub

room details

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Twin Room

Max:

2 persons

30 m²

Bed options:

2 Double beds

Garden view

Bathtub

Balcony

room details

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Double Room

Max:

2 persons

28 m²

Bed options:

1 Double bed

Bathtub

Balcony

room details

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Getting around

A list of all available modes of transport

City Centre

Xalapa 2.1 km

Airports

El Lencero (JAL) 17.7 km

General Heriberto Jara (VER) 107.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Cleanliness

“I loved how the housekeeping staff kept our room immaculate every day, making our stay so much more enjoyable.” view full review

Convenient Dining

“The restaurant on-site offered delicious meals at breakfast, which was perfect for our busy schedule.” view full review

Accessible Features

“The hotel’s layout was very user-friendly, making navigation a breeze for everyone.” view full review

Easy Parking Access

“The parking facility was spacious and conveniently located, which made coming and going hassle-free.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Entertainment
Garden area
Leisure/ TV room
Pool with view
Shallow end

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Guadalupe Victoria 163, Xalapa, Mexico

Map view

Guadalupe Victoria 163, Xalapa, Mexico

City landmarks

Park

Parque Juarez

1.2 km

Gallery

Pinocateca Diego Rivera

740 m

Museum

Xalapa Museum of Anthropology

2.2 km

XalapaMexico

Diego Rivera Center

1.4 km

Xalitic

Xallitic neighborhood

840 m

Bicentennial Park

670 m

Juan de La Luz Enríquez s/n

Xalapa Cathedral

1.2 km

Rojas

Callejon de Rojas

670 m

Museum

Museo San Rafael Guizar y Valencia

690 m

Benito Juárez

Audiovisual Museum of Natural History

700 m

Zona Centro

Xalapa Park

750 m

Museum

Museo Casa de Xalapa

770 m

Gallery

Estudio de Arte Emmanuel Cruz

800 m

Gallery

Casa del Caricaturista

830 m

Amusement Park

Centro Deportivo Ferrocarrilero

1.2 km

Juan de La Luz Enríquez 26

Tranvia Turistico

940 m

Parque Maria Enrriqueta

980 m

Gallery

Agora de la Ciudad

1.2 km

Xalapeños Ilustres 31

Xalapeno Recreation Center

1.4 km

Museum

Macuiltepetl Ecological Park

2.1 km

Garden

Jardin Botanico Francisco Javier Clavijero

2.6 km

Alcalde y Garcia 4

Church of San Jose

1.4 km

Cuauhtémoc

Callejon Jesus te Ampare Hoy Cuauhtemoc

1.4 km

Gallery

Contemporary Art Gallery

1.5 km

Public Building

Inah

1.4 km

Park

Parque Los Berros

2.8 km

Cave

Cave Orquidea

2.1 km

Av Venustiano Carranza 316

Parque Rafael Murillo Vidal

2.3 km

Coapexpan

"El Haya" Park

2.5 km

Nearby

Park

Parque de los Tecajetes

40 m

Restaurants

La Churreria de Xalapa

40 m

Calle Guadalupe Victoria 158 Entre Anastacio Bustamante y Manuel Avila Camacho

El Asador Tacos

400 m

Avenida Manuel Avila Camacho # 60

Chulo Pancake Cafe

700 m

Avenida Manuel Avila Camacho 42 Across the Bicentenario Park

Meraki cafeteria

870 m

Calle Ursulo Galvan 87

El Cafe-Tal apan

1.0 km

Calle Leona Vicario # 10 Esquina Allende

Jarochostyle Cafe

1.1 km

Calle J. J. Herrera s/n Allende 143

Ambarino Bar

1.3 km

Calle Magnolia 79 Col. Venustiano Carranza

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

Spacious rooms

Good breakfast variety

Isolated location

Limited dining options

8.2/10

Great

Rooms

9.0

Location

8.0

Service

7.8

Dining

7.8

3/5 based on 75 reviews

#27 of 42 hotels in Xalapa based on Tripadvisor

John

United States, January 2025

8.4/10

I had a wonderful stay at The Pine Tree Hotel. The spacious rooms with amazing views of the swimming pool made my stay even more enjoyable. The buffet breakfast had a great variety, and I loved the Mexican dishes served at the in-house restaurant. The nearby museum of anthropology was a highlight, offering a unique glimpse into the region's culture. However, I found that some nearby restaurants were cheaper but offered similar cuisine, which could be a consideration for budget travelers.

Rooms

9.0

The rooms were spacious and featured large corridors and balconies, especially those facing the swimming pool which offered beautiful views.

Service

8.0

I didn't specifically comment on the service, but everything was in order during my stay.

Location

9.0

The hotel's location nestled among hundreds of hills provided a serene atmosphere, and it was conveniently close to the city center and the nearby museum.

Dining

8.0

The buffet breakfast offered a wide variety of choices, and I enjoyed the assortment of Mexican food at the restaurant, though nearby options were less expensive.

Facilities

8.0

The hotel had well-maintained facilities, including a nice swimming pool area that complemented my stay.

Daniel

United States, December 2024

8.2/10

I had a wonderful stay at The Pine Tree Hotel, where spacious rooms and gorgeous views of the swimming pool truly impressed me. The in-house restaurant offered a fantastic buffet breakfast with plenty of delicious options, but I found the nearby restaurants to be a more affordable choice for similar Mexican cuisine. Overall, the hotel provided great value for money, but I wish there were more diverse dining options in the surrounding area.

Rooms

9.0

The rooms were spacious with large balconies, offering a beautiful view of the swimming pool.

Service

8.0

I didn’t specifically comment on the service, but I found everything to be well taken care of.

Location

7.0

The hotel is located near a museum of anthropology, providing a memorable experience of the coastal city filled with hills.

Dining

8.0

The breakfast was delightful with a wide variety of choices, including brewed coffee and Mexican dishes, but I wished for greater variety.

Facilities

9.0

The hotel facilities, particularly the swimming pool area, were well-maintained and added to the overall relaxing stay.

Katherine

United States, November 2024

8.6/10

I had a great stay at The Pine Tree Hotel! The rooms are spacious and offer beautiful views of the swimming pool. The breakfast buffet is impressive, with a wide range of choices. However, dining options can be a little limited outside the hotel, and the nearby restaurants offer cheaper alternatives. The museum of anthropology nearby is a must-visit, making the overall experience quite memorable.

Rooms

9.0

The rooms are spacious with large corridors and balconies, especially those facing the pool which have the best views.

Service

Location

9.0

The hotel is set in a coastal city surrounded by hills, and the nearby museum provides a memorable experience.

Dining

8.0

The in-house restaurant serves a delicious buffet breakfast and a nice selection of Mexican food with plenty of spices.

Facilities

Nelson

United States, November 2024

7.8/10

I had a wonderful stay at The Pine Tree Hotel! The spacious rooms with balconies were just perfect, especially the ones overlooking the swimming pool, which had amazing views. The in-house restaurant served a delightful buffet breakfast with plenty of options, though I wish there were even more variety. The location was great for exploring the nearby museum and smaller, more affordable Mexican restaurants, but the hotel felt a bit isolated from the more vibrant scenes. Overall, it’s a solid choice for a relaxing getaway.

Rooms

9.0

The rooms were spacious with large balconies, offering great views of the swimming pool.

Service

8.0

The service was efficient and met my needs without any issues.

Location

7.0

While the hotel offers a serene environment, it felt a bit distant from the lively areas of the city.

Dining

7.0

The buffet breakfast had a variety of choices, but I felt it could use a few more unique options to really impress.

Facilities

8.0

The facilities were nice, especially the balconies, but overall accessibility could be improved.

Spacious rooms

Isolated location

Carl

United States, August 2024

8.0/10

I had a great stay at The Pine Tree Hotel, enjoying the spacious rooms and beautiful views, especially from those facing the pool. The buffet breakfast offered a delightful variety, which made mornings enjoyable. However, while the nearby restaurants were affordable, they served similar food options. Overall, it was a lovely experience, but I wished for a bit more variety in dining outside the hotel.

Rooms

9.0

The rooms were spacious, featuring large corridors and balconies for a relaxed vibe.

Service

7.0

Service was good, though I didn't use many options like room service or laundry.

Location

8.0

The hotel is set in a scenic area filled with hills and nearby attractions like a museum of anthropology.

Dining

8.0

The in-house restaurant served a fabulous buffet breakfast and authentic Mexican meals, but nearby options were quite similar.